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Herb Allure Support Forum > General Category > HART On CD Support Forum > Can't download products
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Author Topic: Can't download products  (Read 1011 times)
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debbie
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« on: February 11, 2010, 01:16:33 PM »
I can not get my pc to download the new additions to my hart  program.

Thank you.
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russ
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« Reply #1 on: February 11, 2010, 06:53:13 PM »
Most likely, a firewall is blocking the HART On CD program from communicating on the internet so the program is not able to download the products.

See the instructions on this page to create and "Exception" in your firewall allows HART On CD to communicate on the internet:

http://herballure.com/Products/HARTOnCD/HowTo/CreateAFirewallException.html
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